As a result of this premature drive failure, im reducing my rating to 1. If autorun autoplay is disabled, click start computer and locate the wd my book live cd drive under devices with removable storage. May 06, 2020 wd discovery is able to filter out the western digital storage hardware from all the networks that are connected and at the same time letting you configure, browse the network shares, map network drive, or create desktop shortcuts. This is my second my book my first one is a 1 tb yes that old. Launching wd smartware windows only if wd smartware is installed, select the wd smartware option on the wd quick view menu to display the wd smartware home screen. I just updated the firmware via the wd firmware updater and have also updated the smartware. Wd my book world edition white after building a pc with win 10, ive not had my wd my book world edition used for a good while, decided to plug it in and install the drivers etc.
Cannot access western digital my cloud on windows 10. We specialize in recovering all of these models and variations. I will probably destroy this bleep disk and send it to nearest wd. Wd 4tb my book desktop external hard drive best buy. Wd tv live streaming media player user manual dvd navigation in most cases, when the contents of an entire dvd have been successfully saved and stored on an attached usb hard drive or a networked hard drive connected to the media player, you will experience the same dvd menu navigation functionality using the buttons on the media player remote. Lately, when i plugin my mybook essentials drive to the usb port of my pc, the popup window for unlocking the drive appears and i put in the correct password. Wd smartware stuck in disk discovering wd software wd. Jan 23, 2019 windows 10 version 1809, oh no not again. In addition, western digital also manufactures a dual drive raid version of the my book world, my book pro and my book premium. After it was recognized by my surface book and software was installed, i opened the wd app. But its disappointing that many problems could be detected on a wd hard drive. After that, the smartware icon on the taskbar says drive discovering. Tried to post the same query on the technet support forum, but in order to include the link to the thread on the western digital community forum needed to describe the issue in full i was advised that my account first has to be verified, and that in order to expedite that i needed to post a request on another thread dedicating for that purpose which i did yesterday.
External hard drives free delivery possible on eligible purchases. Wd discovery can also be used to manage your drive with wd drive utilities. Tips for getting started with the wd my book backup drive. The wd elements desktop hard drive and the wd my book desktop hard drive come with various storage capacities. Hard drive case for seagate expansion desktop,western digital wd my book elements desktop external hard drive usb 3. Essential edition, home edition, office edition, mirror edition, studio edition, premium edition, elite edition, pro edition, av dvr live edition, and the world edition. Tech support suggested that i reset the device, but that did not solve my problem. New western digital hard drive controller board 4061775200 rev. Drive is still discovering and i cant use it on my computer. The hard drive itself was made at about the same time as the 8300 series computer ca. Oct 15, 2015 i just updated the firmware via the wd firmware updater and have also updated the smartware. Locate the wd hard drive that going to be initialized and right click it.
Backup drive no longer readable it seems an old windows 10 problem is back. A padlock will appear, protecting the drive during the process. List of all wd firmware and software available for download. I purchased this after getting into digital photography and, unfortunately, after losing a lot of data on a portable hd which i dropped. Western digital wd tv live user manual pdf download. Shop for wd 4tb my book desktop external hard drive at best buy. Fix wd external hard drive not workingrecognizedshowing up. Sep 16, 2017 accessing your wd my cloud from a web browser, sharing file links, and accepting remote uploads duration. Wd my book world edition white solved windows 10 forums.
Aa for wd my book essentialelements 1tb, 2tb, 3tb, 4tb, 5tb, 6tb, 8tb, 10tb usb 3. My passport essential drive discovering problem wd. My book essential not accessible shows up as cd drive in. Also, in windows explorer, the drive is shown as a local drive cd drive e i desperately need the.
Operating system compatibility your my book drive and the wd drive utilities and wd security. Western digital hard drive is one of the most popular drives among users due to its performance. After restart my pc is discovered but only few minutes does anyone know the solution to this problem. Managing your drive with wd quick view 50 my book live properties on mac os x. Cannot access western digital nas with file browser after. In addition, the system supports my book, my book, my book for mac, my book duo, my passport, my passport ultra wd backup, my passport ultra metal, my passport for mac, my passport for mac, and my passport air. It will not recognize my external hard drive plugged into any usb port.
This will allow the program to scan your wd my book for lostdeleted files. Fix wd external hard drive not recognizedworking with light. Western digital my book wdbacg0020hch user manual pdf download. The wd discovery software will not work with the older my book world blue rings network drive. Wds my book live home network drive allows you to consolidate your media in one central location for everyone on your wired or wireless network to access and enjoy.
May 27, 2002 hey experts, i think i may have made a mistake. Nov 14, 2019 to avoid the external drive being accessed during the recovery process, click extras next to the drive or drive partition or file, then select remount volume as read only. The wd discovery tool is used to discover wd drives on the network, and to create mapped network drives from their share folders. I recently bought a wd my book essentials 2tb with the intention of using it as a nas. We have spent years working with and discovering new ways to recover data from failed wd my book hard drives. Select your wd my book drive and click on the scan button to proceed. However, another log in screen popped up with the connecting to 192. Within 5 seconds my drive was recognized by the app, and it works just like it has on all of my devices. Mar 08, 2018 in shooting another video for call that geek, i found that my wd passport not recognized in the system. That is, the external drive does not appear in my computer and or on the list of dropdown drives.
My book features up to 4 tb capacity, to store and protect all the chapters of your digital life. My book live not discovered my book live wd community. Wd 6tb my book duo desktop raid external hard drive usb 3. Its a very handful tool that can be installed with ease in less than one minute. Read speeds up to 2000mbs to decrease load times and get you into the game faster. This is a partition on the my book drive that contains the software that will allow you to unlock the drive. Western digital usb external hard drive data recovery. Feb 09, 2012 i bought a western digital my book essential 2tb external hard drive usb 2. Choose initialize disk and pick one partition system between mbr and gpt. If your product is not listed above, please visit the product page. Find low everyday prices and buy online for delivery or instore pickup. If you arent, open my computer and look for a cd drive called wd unlocker. The drive is powered up and has a solid green light on the front, and has a solid amber and blinking green light on the back of it.
Wd discovery on 32bit and 64bit pcs this download is licensed as freeware for the windows 32bit and 64bit operating system on a laptop or desktop pc from hard drive software without restrictions. Wd smartware wd smartware is another great tool for recuperating access to your hard drive. I wanted the my book to have a static ip like some of my other servers and network hardware, and needed to know how to discover and configure the device. Feb 14, 2015 forum forum my book world edition white light replace 1tb for 2tb or 4tb. Manage your connected wd devices like my passport, my book, and my cloud home drives make complex things easy, like securing a drive with a password or managing drive settings download, install and stay uptodate with software offered by wd and wd partners. After publishing our howto guide on saving money with the toshiba 5tb 7200rpm external drives, we planned to do the same with the 8tb drives.
The external hard drive does work on my dell 4100 series computer really ancient. After the scanning process is finished, the wd my book data recovery software will display all the files that you lost or exists on your wd my book. My drive was working normal for about 2 hours when in the middle of wow the disk stopped working and went to disk discovering when i open smartware it shows that there is no partition on the drive. The discovery utility failed to find our my book world edition ii on my business network. This caused an issue as i needed windows 10 to recognize my passport to do a backup. My wd my book external hd had its power supplycontroller board fried by a power surge. Now click rebuild or recover next to the files you are trying to recover. Wd external hard drive data recovery is easy enough. However, i have backedup data in it before, so i know there is data in it. I have everything connected to a switch i am using so i can network the drive. Buy new western digital hard drive controller board 4061775200 rev.
If thats all you need, you may close minitool power data recovery now. Plugged it into a switch and its not being recognised at all, even downloaded the wd cd with the drivers and the detection tool doesnt see it either. Western digital my book live user manual pdf download. It does offer a scan to fix it but wd does not recommend it without backing everything up on the laptop hard drive first. Product title wd 3tb my book desktop external hard drive, usb 3. Today, we will be looking at the 8tb hard drive for each. Aa for wd my book essential elements 1tb, 2tb, 3tb, 4tb, 5tb, 6tb usb 3. Page 1 of 2 recovering data from wd my book drive thats had a surge failure posted in external hardware. Wd discovery is a software program that scans your network in search of western digital devices in order to map their drives to help you browse their content quickly and easily. Find the smartware folder in my computer its under the c drive in the folder is an unlock icon. This, without access to the wd external drive, is impossible.
You can choose from a 3tb, 4tb, 6tb, 8tb, 10tb, 12tb, and a 14tb. If you set the security password on the drive, you will be prompted for it if you connect the drive to a different computer. The request failed due to a fatal device hardware error. If the drive is found, the my book live found screen appears. My book i cant see it on my pc external drives for pc. The equivalent specd wd red 8tb nas hard disk drive 5400 rpm class sata 6 gbs 128mb cache 3. How to unlock a wd external drive without a password ccm. I do have the drive plugged directly into the wall as that was the only thing tech support could tell me to do, other than if that didnt work, take it back. One of the recommended ways to safely shut down your my book live drive is to use the wd quick view icon. Recovering data from wd my book drive thats had a surge.
Fortunately, in the siig enclosure the drive works well enough so far to copy the files off to another drive, which is on order as i write this update. Other than wd my book live external hard drive, you can also regain your valuable data from dead ssd, computer hard drives, usb drives, memory cards, ipods and other storage media on various versions of windows operating systems like windows 10, windows 8, windows 7, windows xp, windows vista, windows 2003 and 2008. Wds automatic, continuous backup software works quietly in the background to help protect your data using minimal pc resources. And believe me its not a wd my book or a seagate freeagent. Wd external hard drive not working, wd passport not recognized windows 10, etc. I bought a western digital my book essential 2tb external hard drive usb 2. It doesnt require advanced hdd detecting skills so it can easily be used by beginners.
Wd my book essential external 2tb hard drive usb 2. A series of gigabit nas desktop drives of 1tb, 2tb, and 3tb varieties, made by wd in 2010. Have tried all known configured password but have not been successful. Western digital my book external hard drive my book is a series of external hard drives produced by western digital. Click the wd quick view icon in the menu bar and move the cursor over the name of your my book live drive to display drive status below the submenu. How to solve my wd hard drive not recognized in windows 10. Or can i scan and fix without losing any of my documents all my research for a book and about 10,000 pictures help. Automatically back up your pc and mac computers to one safe place and.
If your device is currently running firmware version 02. This way applied to the situation that your wd hard drive shows as not initialized disk when you open disk management. Wd discovery is a new application from wd that enables you to. Also, in windows explorer, the drive is shown as a local drive cd drive. Cannot run backup to wd my book after installing 360 v 5. Turned on pc this morning, wd smartware icon flashing greenwhite, right click says drive discovering, my book essential usb hdd, and windows explorer now says it is a cd drive, and that it may be corrupt. The my passport portable drive is trusted to store the massive amounts of photos, videos and music you love. Available in an array of vibrant, fun colors, the sleek style fits comfortably in the palm of your hand, so you can easily take your treasured content everywhere you go. Western digital external hard drives my book currys.
With windows 10 i went to settings, devices, connected devices, add a device. Smartware does not see my mybook essentials 1tb drive. While using the wd discovery software to map a folder to a lettered drive, was prompted for my admin profile and password. Follow the graphical instructions and tool tips for information about each step. My book drive, with the wd discovery, wd backup, wd drive utilities and wd security software usb 3.
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